Effective Communcation Skills

Demystifying different forms of communication

Communication is crucial to human life. Whether personal or professional life, we share and obtain so much with each

other on everyday basis that it becomes even more vital for us that we are able to put our thoughts in a logical, clear

and precise manner.

Being the most fundamental process of our daily lives, still a major chunk of crowd lacking these skills shows how

imperative it is to look into the matter. Especially, students who are at the verge of starting their career, it becomes

even more important to make their soft skills effective.

Importance of Communication

Whether a brief discussion or just nodding your head in agreement, communication is absolutely important when sharing

ideas, managing a team, delegating responsibilities and building relationships. Good communication skills not only help

you succeed in your career but also make a candidate more refined in the process.

Types of communication

However, the word communication is generalized as speaking abilities but in real world it is not just confined to that.

The word communication in itself comprises of two different categories through which a person imparts information to

another person. Let’s take a look into the different forms of communication:

1. Verbal Communication:

Verbal communication being more quick and precise are considered to be the most generalized form of communication,

comprising of passing of an intended message, in the form of spoken words or in a written format. The purpose of such

communications is to ensure that a listener understands whatever a speaker wants to convey. A verbal communication is

also divided into 2 formats:

• Oral: Any exchange of information between two people that employs spoken words, is referred to as oral communication.

For ex: Face-to-face conversations, Conversation over phone etc.

• Written: The written communication involves exchange of information in written format. For ex: Emails, Texts, SMS etc.

2. Non-verbal Communication:

Non-verbal communication is primarily made up of gestures, body language and facial expressions. Non-verbal

communications can help us identify how people feel, if they are telling the truth or not, and whether they are paying

attention or not. Some of the common non-verbal methods which can help us understand a person are:

• Eye Contact

• Facial Expressions

• Pace while speaking

• Body posture

For ex: A speaker with wrinkled clothes and poor posture signifies lower confidence and laid back attitude while a

speaker with clean and fitted clothes, with the right posture, who speaks more clearly may appear more serious and

knowledgeable.

The School of Civilities can be contacted on their numbers +91 8130413526 or +91 9910014040. The English language

learning, Spoken English, IELTS, SAT etc training center addresses are- #101-E, 1st Floor, South Point Mall, Golf Course

Road, Gurgaon

M-8, Old DLF Colony, Educational Complex, Sector 14, Gurgaon.